Effective 1 July 2025, all claims will be managed internally by our CSaIM Claims Business Partners, and our partnership with Lawson will conclude on 30 June 2025. We would like to thank our partner Lawson for providing high-level service and assisting us during this transition.

Please be assured of the following:

• There will be no change to current claim numbers.
• Injury Management Business Partners will remain the same and continue to support existing injury management processes.

To ensure a smooth transition, we ask that you begin implementing the following immediately:

• All claims-related correspondence should now be directed to: 
claims@csaim.org.au 
Using this email address going forward will help familiarize your teams with the new process ahead of the July 1 transition.

• All invoices must be addressed to: 
Catholic Safety and Injury Management 
Level 2, 45 Wakefield Street 
Adelaide SA 5000

If you have any queries, please contact claims@csaim.org.au or phone 8210 8101 or alternatively, speak with your Claims/Injury Management Business Partner.